Return and Refund Policy

Last updated: October 18, 2026

At VASCO VK, we want you to be satisfied with your purchase. Please review our return and refund policy below.

Return Requests

If your item arrives damaged, defective, incorrect, or significantly different from its description, please contact us at shopus2026.shop@gmail.com. Include your order number and photos of the item so we can review your request.

Return Authorization

Please contact us before sending any item back. We will provide instructions if a return is approved. Items sent back without prior authorization may not be accepted.

Refunds

If your refund request is approved, we will notify you by email. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Non-Returnable Situations

We may be unable to accept returns for items that have been used, damaged after delivery, or returned without prior authorization, except where applicable law requires otherwise.

Order Issues

If your order has not arrived within the estimated delivery period, or your tracking information has not updated, please contact us so we can help investigate.

Cancellations

If you wish to cancel an order, contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.

Contact Us

For return, refund, or order questions, contact:

VASCO VK
Email: shopus2026.shop@gmail.com

This policy does not limit any consumer rights that apply under relevant laws.